Wednesday, August 29, 2012

4 Essential Tips to Digital Marketing Success

The digital landscape is complex, and navigating it can leave even the savviest digital strategist dizzy.  Understanding how to best elevate your business’s online profile and reach your prospective consumers, as well as what marketing strategies you should deploy, are just a few of the questions marketers grapple with.




The reality is that there are a plethora of tools, at different price points, that are available to marketers.  However, it will take a bit of trial and error before you understand which tools are most effective for your business.  In the meantime, all marketers can benefit from the following founding principles:



1) Understand Your Consumers and Know How to Evaluate Their Behavior



Digital consumers interact with brands on multiple levels before they commit to purchasing.  Consumers will take the time to explore similar or like products. Online behavior patterns indicate that they will visit your site multiple times and will explore your social media presence on sites like Facebook, Twitter, LinkedIn, Pinterest and Instagram.  According to Graham Cooke, technology contributor at Mashable, “25 percent of sales cycles take more than a month to complete from consideration to purchase.”1  Measuring success on a one time click-through visit isn’t enough. In order to get a clear picture of what your target consumers are up to, you will need to look at interactions across your entire digital profile.



 Cooke also notes that “three quarters of customers use more than two points of contact to make a purchase, whether that is multiple visits to a single site or using different online and offline access methods.”2  Understanding how your consumers interact with you, and learning their behavioral patterns when it comes to purchasing, will be key to your success.



What should you do?




  • Develop multiple touch points for consumer interaction: your website, LinkedIn profile, Facebook page, Twitter, YouTube and Slideshare

  • Leverage low cost advertising solutions like paid search on a CPC or a CPM basis to cast a wide net to your target audience

  • Monitor activity on all your digital marketing channels (looking at things in a silo will only paint part of the picture)

  • Develop personalized approaches for ongoing consumer retention



2) Speed and Easy Navigation are Key to Success



Slow speed and bad navigation are two things that can negatively impact your business. “Every second added to a website’s load decreases conversions by a massive 2% to 7% and reduces page views by 1% to 2%. Google makes no secret of the fact that speed is part of its ranking process, meaning that a slow loading site is going to suffer in search results.”3



What can you do to get ahead of this?




  • Reduce the total number of large images and videos on your website

  • Check your website hosting service to find out if they are able to provide you with enough bandwidth to meet your online needs

  • Drive users to landing pages that align with your advertisements. Use a specific product page or a product category page. If you force them to click multiple times you’ll lose them



3) Optimize - Test - Optimize




Ongoing optimization is a crucial component to any marketing strategy.  Launching and looking away won’t work.  Evaluating the performance of your ads is essential for long term success. Look at the image, the copy and ad placements for each campaign.  Remember, it isn’t just about click to conversion; you’ll need to look at the overall impact on your digital profile and conversions over a minimum of thirty days.



4) Plan Ahead



 Creating a marketing plan inclusive of a promotional events calendar is essential for year-long success.  This plan should be evaluated each quarter so that you can make adjustments accordingly.  You need to determine when to launch your key promotional pushes, where you will target your campaigns and which digital marketing methods you will use. You will want to choose a solution, such as NTENT, that is able to target your products nationally, regionally, and locally.



*Mashable (2012). Digital Marketing. Retrieved from <www.mashable.com/2012/08/01/digital-marketing>



 

Wednesday, August 22, 2012

Semantic Web San Diego

Overview



On August 27, 2012, Gavin Matthews and Gerard Burnand of NTENT presented the following white paper to the Lotico San Diego Semantic Web group.



Abstract



NTENT maintains and develops the Excalibur semantic web search engine, a long-standing project inherited from Convera Technologies, and the Editorial Related Advertising system, inherited from FirstLight ERA. Together these use semantic and linguistic processing of web pages to provide vertical search portals and context-sensitive advert placement. Behind the scenes, Excalibur relies on a large scale WordNet-style general ontology, extended for the various verticals that are supported. This is used to latch and disambiguate concepts within unstructured natural language text. The semi-structuring provided by RDF embedding is also used to derive additional information.



Download White Paper



 

Friday, August 10, 2012

The Fundamentals of Creating an Effective PPC Ad

Are you featuring the right creative in your ads? The wrong creative and the wrong copy can make or break your business. Whether you’re creating a display ad or launching a PPC campaign, you need to put some thought into what will entice prospective consumers to click thru and find out more about you. We were recently inspired by a article featured in searchenginewatch.com article, “Killer PPC Ads: The Fundamentals”. Here are a few key fundamentals that can make all the difference in your ads and your business.



 




  1. Compelling Copy: It is key that your ad is written in a way that the searcher will find appealing.


    1. Get to know your competitors’ ads and the messages they contain. Use this to develop a way to differentiate your ad from theirs.


    2. Next, make sure your message is consistent with your campaign goals as well as with your online campaign and advertising.


    3. To draw attention, the headline font should be slightly larger than that of the body.


    4. To entice the searcher, make sure the body copy includes any benefits or offers, as well as a call-to-action.


    5.  


  2. Formatting: There are many different ways that PPC ads can be formatted in the top and side ad positions and it is crucial to understand these differences so that you may choose the one that functions best with your ad.


  3. Relevancy: The more relevant your ad is to the searcher’s query, the more likely searchers are to click on your ad. There are many ways to increase relevancy including:

    1. Customize the URL


    2. Add keywords


    3. Utilize dynamic keyword insertion


    4.  




It is also imperative that the landing page is consistent with the ad’s message and what is promised.



 




  1. Read the Editorial Guidelines: Making sure that your ad is in compliance with the guidelines is essential to ensuring a smooth campaign launch, as ad disapprovals will undoubtedly slow down the process. Some common mistakes to look out for when constructing your PPC ad are improper punctuation, mismatching display and destination URL’s, and the inclusion of unverified superlatives like “best” and “#1”.


  2.  


Link to article: http://searchenginewatch.com/article/2065124/Killer-PPC-Ads-The-Fundamentals?wt.mc_ev=click&WT.tsrc=Email&utm_term=&utm_content=Killer%20PPC%20Ads%3A%20The%20Fundamentals&utm_campaign=08%2F08%2F12%20-%20SEW%20Daily&utm_source=Search%20Engine%20Watch%20Daily&utm_medium=Email