Wednesday, January 29, 2014

Best Time to Buy, Optimal Time to Advertise

As consumers, we are always wondering when is the best time to get the best deals on the products we want to purchase. As business owners, these peak purchase times can be just as important, as they present optimal times of the year to advertise your business.  In a recent article, “The Best Time to Buy Anything During the Year”, LifeHacker released an easy to follow quarterly deal guide.



 



Marketers pay attention! Scan the complete guide to discover when consumers will be scouting for deals in your business category. Plan ahead and get ready to launch an online campaign to lure in prospective consumers. Trying to figure out where to start? Follow our guide to getting in gear for the holidays and apply the same tips to your quarterly campaigns. The reality is that boosting your biz goes beyond Black Friday and Cyber Monday! 






 



Hot quarterly “deal” categories according to LifeHacker’s Guide:



 



First Quarter (Jan/Feb./Mar.)



Product Categories:  Boots, Broadway, Coats, Clothing, Computers, Weddings



 



Second Quarter (Apr./May/June)



Product Categories:  Cameras, Cookware, Electronics, Televisions and Vacuums…



 



Third Quarter (July/Aug./Sept.)



Product Categories: Bicycles, Home furnishing, Garden Supplies, Lawnmowers, Swimsuits…



 



Fourth Quarter (Oct./Nov./Dec.)



Product Categores: Cars, Cookware, Cameras, Food Gifts, Golf Supplies, Liquor, Plants, Toys…



 



Use this chart in helping you  Create Your Holiday Campaign Plan.



Posted by Kerstin Recker, VP of Marketing at NTENT

Saturday, January 25, 2014

Rumor has it that College Age Adults are Flocking from Facebook



College age adults are quick to pick up new habits.  Today, millions of young adults are selecting new social media platforms while leaving “older” platforms like Facebook behind.  But where are they flocking too? Many are opting for more “in vogue” social apps like Snapchat, Vine and Instagram.  According to a recent article by Digiday and new data released by comScore, “Facebook Losing its Edge Among College Aged Adults”, college age penetration has dropped 88% among adults 18 to 24. Brands and businesses that want to target this audience must pay attention to this shift in social behavior if they want to be effective and maintain their reach.



 



Here are a few additional data points that Digiday highlighted in their social media investigation:





  • Facebook used by 88.6 percent of 18- to 24-year-olds in Nov. 2013, down from 91.5 in Feb.  2013




  • Instagram used by 51.5 percent in Nov. 2013, 44 percent in Feb. 2013




  • Twitter used by 43.7 percent in Nov. 2013, 40.1 percent in Feb. 2013




  • Tumblr 35.5 percent in Nov. 2013, 31 percent in Feb. 2013




  • Snapchat 25.9 percent in Nov. 2013, 3.2 percent in Feb. 2013




  • Vine 25 percent in Nov. 2013, NA in Feb. 2013





 



As marketers, relevance is everything.  If you want to stay “top of mind” with millennials you’ll have to be willing to test out new methods and be creative in luring this audience to your products. 



 



See how Facebook plans to keep a good percent of their younger population through the purchase of Whats App

Friday, January 24, 2014

6 Problems (and Fixes) Facing Your Online Business

You spend so much time, effort and money trying to get potential clients to visit you online, but are you providing an optimal experience for your online guests? The reality is that turning website visitors into customers can be a challenge whether your business is large or small.   As consumers ourselves, we can all look back on examples of websites and shopping carts that we have “bailed on” due to varied frustrations.



 



Deciding where to deploy your (limited) resources is always a challenge when you are running a business.  The first step is admitting and identifying the problem.  If you end up identifying multiple issues, start tackling the ones that you know will have the biggest impact on your business and that you can deploy quickly.  



 



Here is a short list of potential problems:



 




  1. An Overly Complex Checkout Process


  2. Lack Of Information


  3. Uncompetitive Pricing


  4. A Slow Site


  5. Lack of Social Proof


  6. Poor Discoverability


  7.  



If you feel like your site may be suffering from any of the above, go get the solutions to fix these problems from our friends at Website Magazine with some expert insights form the guys at Magneto. Just FIX IT!



 





 



Also learn how you can turn your abandoned online shopping carts into new opportunities in the article  6 Ways to Make the Most of Shopping Cart Abandonment.



Written by: Greg Gossler, Director of Marketing at NTENT

Thursday, January 16, 2014

THE INTERNET IS STILL THE FASTEST GROWING MEDIUM FOR ADVERTISING



 



Internet advertising is continuing to take market share away for traditional media.  According to FIPP’s World Magazine Trends 2013/14*, “The prediction is that Internet advertising will increase its share of the ad market from 18.4% in 2012 to 24.6% in 2015 and that Internet advertising overtakes newspapers for the first time in 2013, exceeding the combined total of newspaper and magazine advertising in 2015.”



 



 Other Key Trends:



 




  • Online Revolution: as an advertising medium the internet is still the fastest growing medium. It grew from 16.3% over the course of 2012 (US$88,579m), and forecasts show an average of 15% annual growth for 2013 to 2015.


  • Mobile Growth: the fastest-growing Internet channel.  In 2013, mobile advertising expenditure had grown 77%, rising from 9% of total Internet advertising to 15%, to reach $14 billion and by 2015 is set to more than double in size to $33 billion, or a quarter of all Internet advertising expenditures.


  • Media Outlook: data predicts a double or triple digit digital growth figures within five years in Asia Pacific. Circulation revenue will grow from US$154m in 2012 to US$1,269m – a growth of over 800%.


  • Media Mix: is shifting from printing towards internet In Europe. Internet is the second medium with 21% share, followed by newspapers and magazines. The growth in B2B circulation revenue is particularly spectacular: forecasts show an increase from $US74m in to $US931m in 2017.


  •  



*The 19th edition of FIPP World Magazine Trends 2013-14 is available in print, digital and Excel editions. Published by FIPP - the worldwide magazine media association, Trends is the annual monitor of the magazine media, country-by-country, region-by-region and globally. Data is provided by ZenithOptimedia and PricewaterhouseCoopers, FIPP national associations, publishers and industry experts.



Learn about the  Transition to Digital Advertising in a recent post by NTENT.

Wednesday, January 15, 2014

How to Make Sure Your Customer Finds You

image



It is no secret that mobile use and spend has exploded, and mobile search right along with it. In fact, 86 million people used a mobile device to search for local businesses in the past year, according to comScore—which means your potential customers are looking for you—on the go! Are you giving them every opportunity to find you?



 



Luckily, there are a myriad of tools offered by search platforms such as Google and Bing to help small businesses take advantage of this growing mobile opportunity. In just a few short years, these tools have become quite easy to use, very affordable and, in many cases, even free! Their intuitive features grant you access to a wealth of information in reports and metrics. Using these analytic tools can help give you insight into your search advertising spend and ROI.



 



Here’s a short list of some of the features offered by Bing Ads and Google AdWords to aid SMBs get their businesses found:



 




  • List your local business for free with Google and Bing—list your store’s photo, information, services or specialties. Make your listing as robust as possible.


  • A very handy feature for mobile callers is Call Extension, which is offered by both search platforms. It shows searchers your phone number within your advertisement. Advertisers only pay each time the call is completed, and includes a report.


  • Location Extensions is another search product offered by Google and Bing, which give searchers not only a phone number, but also an address and even a link for directions.


  • Additionally, small business owners can take advantage of Location Targeting, a technology that uses geo-targeting to get businesses’ ads to the right customers by specifying the size of the radius of where the ad runs.


  •  


As an SMB, there is no question that your business needs to be using mobile search advertising to some degree, if you are interested in being competitive in this new mobile world.



 



Take a look at the related article 5 Marketing Methods To Drive Business Success.



 



Written by: Donna Young, Director of Social Media  

Monday, January 13, 2014

2014 Marketing Checklist

2014CheckList



Every New Year brings new marketing opportunities, a chance refresh old ideas and build upon your old strategy.  At first glance, preparing your marketing plan can seem like a daunting task. But, with the right tools even the most overwhelming task can be simplified. That’s why we’ve created this easy to follow 2014 Must Do Marketing Checklist.



Optimize Sites for Mobile Devices



Responsive design is the hot new trend for building effective websites. Why? Because it allows you to build one website that’s optimized for all devices (desktop, mobile and tablet).  It’s hard to ignore how crucial this is as the number of searches performed on mobile devices has increased by 26% in less than a year[1].  By 2015, analysts predict that mobile search queries will overtake desktop queries as smart phone market penetration increases.



Website Checklist and Tips:



















Invest in Responsive Design



Build a site that works across all devices.



Employ a professional firm to help you or use these cost effective options: to get started: Webs.com, Wix.com, and Wordpress.com.



Keep Content Simple



Develop a clear call to action (CTA).



Make sure the content on your site is useful to consumers.



Build a user friendly experience.



Make it a Priority



Conduct regular checkups on your site.



Refresh the content, remove the old stuff and ensure that all links are working properly.




 



SEO



SEO has changed so throw your keyword manipulation practices out the window. It’s time to start focusing on providing better results. Google’s “Hummingbird”, Facebook’s “Social Graph” and Bing’s “Satori” underscored an exciting year for search and new challenges for online marketers.  Search today takes into account: user’s intent, social connections, consumer’s recommendations and relevancy.



SEO Checklist and Tips:



















Content is King



Create a content program that is organized and ongoing.



Go beyond product descriptions and start providing helpful information, answers to consumer’s questions, and most importantly, think about what consumers will be looking for. 



Optimize for Search Results



Ensure your site pages are optimized for entity search by using tools like Google’s Structured Markup Helper to map vocabulary to relevant semantics, taxonomies and ontologies.



Integrate your products into the Google Store



Stay active on social business pages:  Google+ and Bing



Integrate Social



Connect your social media accounts - Facebook, LinkedIn, Twitter, YouTube, Yelp, Instagram (etc.) - to your website.



Integrate social updates into your blog.




 



Pay Per Click (PPC)



As search becomes more focused on delivering immediate results rather than a long list of links, the effectiveness of SERP (search engine results page) based advertising comes into question. If you’re trying to use AdWords or Yahoo/Bing as a way to rocket your site past the competition and get ranked high in search results for high value keywords – think again. You’re better off investing in other methods that can put you on the content pages consumers are navigating to. In fact, 94% of consumers bypass ads on SERPs and go directly to the websites they want.



PPC Checklist and Tips:



















Explore New Methods



Take the time to explore cost efficient advertising platforms that can target your ads on websites and that utilize contextual or semantic targeting technologies.



Utilize Geo-Targeting



Target specific locations by: zip codes, cities or regions that make up the majority of traffic your site gets.



Create dynamic ads that mention the area of each geo-targeted location.



Write Compelling Ads



Decide what makes a compelling ad: strong CTA, an enticing image, description that depicts a solution for consumers.



Conduct A/B testing to see what works best.




 



Social



Social is essential to connecting with consumers. In fact, 80% of consumers prefer to connect with brands through Faceback and this trend is expect to rise over the next twelve months[2]. This might be why 90% of marketers are planning to maintain or increase their social media ad spend this year according to eMarketer. Time to get in gear and get ready to connect with your audience on their terms.



Social Checklist and Tips:



















Get Set Up



Make sure the information is up to date: location, hours, phone number, company description, photos and videos.



Select someone who is careful, qualified and accountable to manage your profiles.



Get Active



Create a posting schedule with a minimum goal of one post a day on all channels. Remember, the more you put into it the more you’ll get out of it.



Ask your audience questions and respond to their inquiries. Social is about sharing information and engaging your audience.



Use Hashtags



Hashtags are way to aggregate a conversations on social media.



Use them to start a conversation around your brand or products and to join conversations.




 



Video



Demand for video will continue on its upward trajectory in 2014, and the role of social only adds fuel to the fire. Consider that 92% of mobile video viewers share videos with others. Advancements in technology that allow for easier creation, discoverability and sharing of video have heightened consumer demand for video and what they expect from marketers.



Video Checklist and Tips:



















Integrate Video Into Your Website



Produce different types of videos to use on your website:



Testimonials, documercials, how to or informational videos.



Use cost effective solutions like: Animoto, Flixtime or Wideo.



Socialize It



Share the videos you create for your business across your social media channels, on your blog and in your newsletters. 



Use Vine and Instagram video to create original short form clips.



Socialize helpful video content that is relevant to your audience. It will help boost engagement.



Advertise with It



Create a :15 or: 30 video ads or “cut downs” of longer form promotional videos.  Use them to advertise on YouTube and other video channels.




 



The Key is Creating A Diversified Marketing Mix



Today’s marketers must seek to reach consumers through a variety of marketing channels. An integrated marketing strategy that consistently delivers your message across various mediums is required to drive conversions. Consumers view their experiences across devices as a continuation of interactions and, as such, they expect your advertising efforts to do the same.  Silo’d marketing channels are no longer an option as every element builds upon the next to increase your ROI over time.



Check out the  5 Marketing Methods To Drive Business Success 



Download our Easy to Use Checklist and Start Using it Today!




Best of Luck to you in 2014!








[1] 30 Compelling Mobile Statistics. Econsultancy.





[2] Facebook Marketing Stats You Need to Know. Business to Community.



Marketing Methods That Will Help You Drive Business Success

The rate at which the digital landscape is changing is keeping business owners on their toes. Use these tools to positively impact your business! Want more tips? Contact us at 877-861-2230 or visit www.ntent.com

How to Create a Promotional Plan

Build hype about your product by creating a promotional plan. Follow these tips to keep the momentum and relevance for your business the entire month long! Want more tips? Contact us at 877-861-2230 or visit www.ntent.com

NTENT Shines a Light on Boston Brands at the Ad Club's EDGE Conference



 



NTENT is excited to celebrate “Branded in Boston” at the annual EDGE Conference hosted by the Ad Club. Why Boston? Because Boston has a deep-seated tradition of technology and entrepreneurship and The EDGE Conference examines what’s happening, what’s new and what’s next in the marketing world. Today, January 13th, NTENT is sponsoring the networking and cocktail event dedicated to revolutionary brands, advertising services, and innovative ideas being conceived in Boston.



The world of marketing and advertising is constantly changing as innovations in technology continue to emerge. Agencies in Boston and beyond are racing to adapt to the new ways in which consumers experience brands, pushing the envelope on the industry’s definition of what it means to be “cutting-edge”. With over 400 marketing, advertising and branding professionals slated to attend, the event will be jam packed with informative sessions and networking opportunities. 



This year’s conference features an impressive list of leaders. Sean Belka, SVP of Fidelity Center for Applied Technology, the branch that explores and evaluates technologies for Fidelity’s business units, and John Della Volpe, Founder and CEO of Social Sphere, an insights-based social media strategy company, in particular will be speakers those particularly interested in tech-facing marketing innovations.



Check out the entire roster of 2014 EDGE speakers here and follow along socially on Twitter: @WithNTENT or @theadclub #BrandedinBoston.  Stay tuned for a video roundup from the event and funny moments from our “What You Don’t Discuss at a Cocktail Party”. 




 



Saturday, January 11, 2014

Questions for NTENT

Questions:



Do you have any advice to tune up my campaigns ?



What things should I consider when planning my mobile strategy?



What can I do to make the holiday season more successful and less stressful?



Do I need a holiday-themed landing page if I already have a generic one?



I am already running a campaign with NTENT, should I consider running an additional campaign just for the holidays?



I want to run a holiday campaign but I am not sure if I have enough room in my budget. What alternatives do I have? 



I was recently asked to review one of my favorite restaurants. Should I be asking my customers for reviews?



How does NTENT impact re-targeting efforts?



How can I use A/B testing to get the best results from my campaign?



I am new to paid search advertising. What are the three essential tips I should use when getting started?



Should I tweak the messaging of my NTENT campaign over time?



What is the best way that I can utilize social media to complement my paid search efforts?



What are the advantages of having multiple digital advertising methods?



What can I do to prepare better for mobile search?



What is the difference between CPM and CPC?



Is it too late to launch my holiday campaign?



Why do I have to continue to tweak my messaging throughout the holidays?



What are some good sources to use when trying to develop my promotional plan?



How much lead time should I apply when considering specific holiday promotions?



What is semantic technology and what is the benefit of using it?



How can you ensure that your website and landing pages are equipped for a rising trend in semantic technology advertising?



Why do I need to focus on campaign tracking? What metrics should I focus on?





 



Answers:





Do you have any advice to tune up my campaigns?



Here are 10 tips to fine tune your campaigns:



 






  1. Define your goals - Look at the big picture and make a plan for the year.  Understand where your seasonal shifts will be.





  2. Refreshing is revitalizing - Refresh your product description to ensure it is short, precise, and hits on consumer passion points.




  3. Create clear-cut call to actions - It is important to create a CTA that speaks to your consumers.  It should leave them wanting to know more about your product thus driving click thru to your product.




  4. Push a proper promotion - Provide a concrete promotion and make it easy to understand (e.g. 20% off, never rusts, etc.)




  5. Create a sense of urgency - Timing is everything; adding things like:” Buy Now”, “Get a Free Quote today”, etc.




  6. A picture is worth a thousand clicks - That is why you should consider partnering with providers like NTENT, with the ability to feature your product in a visually compelling manner.




  7. Get relevant and go vertical - Being in the right place, next to the right content, at the right time is essential to your success and that’s why semantic ad matching services should be at the top of your list in 2014.




  8. Go local | Go geo - Examine your consumer data from 2013 and use it to influence your geo targeting practices in 2014.




  9. Don’t be a destination dummy - Drive customers directly to your products and services not to general pages about your company.




  10. Revive your relationship with existing shoppers - Provide them with exclusive promotions that reward them for their loyalty. 





What things should I consider when planning my mobile strategy? 



Moving to mobile can a bit overwhelming at first, so we recommend focusing on three core aspects as you start to plan your mobile strategy:



Ntent bullet point Tracking tools that will help you stitch offline and online data
Ntent bullet pointCreating mobile-optimized ads and landing pages
Ntent bullet point Generating call tracking and SEO integrations



These are just a few things that should take priority in planning for mobile in 2014.  By embracing this new platform and applying best practices you’ll be well positioned to capitalize on this growing revenue opportunity...



 



What can I do to make the holiday season more successful and less stressful? 




 Small business retailers don’t have the budget to spend on massive PR and promotional campaigns.  Instead of focusing on what you don’t have, focus on what is possible with technologies that are scalable, measurable, effective and, most importantly, fit your budget.  Use social to your advantage by posting holiday promotions and content on Facebook, Twitter, Pinterest, Instagram and more.  Save time by using semantic advertising platforms like NTENT, that doesn’t require ongoing keyword management.  And more importantly, plan out your holiday promotions from now until the end of the year.



Looking for more tips? Check out: 5 Tips for Holiday Success.



 


 


 





 Yes! If you are running a holiday-themed campaign, you will want to keep messaging consistent from your ads to your landing pages. It is also important to appeal to the consumer’s state of mind and having a holiday themed landing page during peak holiday shopping times does exactly that. The reality is that the wrong landing page can lead to high bounce rates, bad traffic and poor visitor experience. Here are a few tips on holiday campaigns.  



Ntent bullet point Keep messaging consistent with your holiday themed message.



Ntent bullet point Don’t clutter the page. Keep it to one goal, one message and one action.



Ntent bullet point Test different landing pages for different results.



 



 



I am already running a campaign with NTENT, should I consider running an additional campaign just for the holidays? 



Yes! Every time the holidays roll around publishers start curating a plethora of holiday content. With an ever increasing number of articles relating to the holidays on our partner websites, it is a smart idea to create an additional campaign that is relevant and targeted to holiday content. Running this at the same time as your traditional campaign doubles the impact and reach of your ads. Keep in mind that all elements of your holiday campaign should be consistent. Creating landing pages that carry your specific holiday messages and feature your specific holiday products and services is a must.





 



 



I want to run a holiday campaign but I am not sure if I have enough room in my budget. What alternatives do I have?  



We understand that not everyone’s budget is equipped for running a holiday campaign from the end of October to Christmas. But that doesn’t mean you can afford to miss out the biggest retail quarter of the year. Go back and take a look at your highest grossing sales days during the holidays from 2011. Then, look at the top grossing ecommerce sales days for online retailers during the holidays from 2011. Mark these days (taking note of the overlap between the dates) in your calendar and dedicate a specific budget to run on these specific days/weeks. This way you won’t miss out on the opportunity to reach holiday shoppers – paid search platforms like NTENT present an affordable way for you to reach millions of consumers this holiday season.



 



I was recently asked to review one of my favorite restaurants. Should I be asking my customers for reviews? 



Reviews and testimonials can do wonders for conversion by building consumer trust so, if you have customers that are fans of your products, make sure to show that off. Social proof is one of the most powerful selling tools in the history of advertising. If you currently do not have a lot of positive reviews, you should actively seek them out and, when appropriate, incentivize that happy customer to tell their story in a public format. If you get a positive review on a popular review website, make sure you leverage the brand of the site to establish additional credibility. These reviews are already very important for ranking in the major search engines and will become even more heavily weighted in the future. So get the review machine kicked into high gear, show them off and watch your conversions soar!



 





 While NTENT does not offer a re-targeting solution per se, our campaigns can certainly bolster your re-targeting efforts by providing you with consistently unique traffic month after month. On average, approximately 90% or more of traffic brought to your site through an NTENT campaign is unique traffic to your site. What this means to you is a continuous flow of first-time visitors, some of whom may purchase directly and some of which you can re-target. A strong re-targeting program requires a healthy funnel of engaged, qualified visitors, which NTENT campaigns provide. In addition, the actions that your first-time visitors make even after leaving your site (blog posts, Facebook likes, etc.) can result in more engagement with your brand across the Web and potentially make your website more visible in search engine results.



 





A/B testing is a great way to optimize your campaign. By testing with different variations of your ad, you will gain valuable insights into what appeals to your customers. 



You should be prepared to test: different pictures, calls to action, main body copy and landing pages. Your total test duration should be two to four weeks.  Once you have a good grip on what ads are driving traffic and sales you should narrow your scope and focus on two or three iterations of your ad (this depends on what audiences you’re trying to reach).  Last, but not least, you should conduct A/B testing multiple times throughout the year to ensure that your messaging is keeping up with seasonal changes and shifting consumer interests.



You could be pleasantly surprised at what you will find with this type of testing.



 



I am new to paid search advertising. What are the three essential tips I should use when getting started? 



Set Specific Goals: Ask yourself what is it that you want the marketing program to do? (Email sign ups, registration, video views, purchases, click).  Know Your Financial Target: Financial targets should be set according to your cost per acquisition, cost per lead, or cost per sale. We recommend starting by setting your targets at or below your acquisition costs.  Be Specific When Creating Your Ads: Use specific words to describe your product and make sure that you have a clear call to action.



Have fun and be patient! It takes a little bit of time to find your sweet spot.



 



Should I tweak the messaging of my NTENT campaign over time? 



Yes! The mindset of consumers changes over time as does your product offering.  Springtime, Mother’s Day and Memorial Day are great opportunities to play off of consumer excitement for this season and the upcoming holidays .  Align your products with these holidays and play off of seasonal shopping trends. For example, “Just 1 week left to show your mom you care”. Change up the messaging as it gets closer to the day to play off of consumer guilt and last minute holiday shoppers.



 



What is the best way that I can utilize social media to complement my paid search efforts? 



Social and paid search are great stand alone marketing tools but when used together they can be very powerful. The trick is to ensure that efforts on each of the platforms complement each other. For example, you could use your existing paid search campaign to support a promotion you are having for your Facebook fans. This allows you to achieve a number of objectives: Drive “Likes” to your Facebook page, advertise your promotion, expose your brand and create a fan base.



If you are having a special promotion that is only available on your site you can use all your channels to promote the same message which means you create one consistent message on Facebook, Twitter, and paid search. Each of these efforts should drive customers to the promotion in order to achieve maximum results. How you leverage paid search and social will depend on the unique marketing goals of your company.



 



What are the advantages of having multiple digital advertising methods? 



Multichannel digital marketing gives advertisers the advantage of reaching prospective consumers through multiple touch points. You not only cast a wider net in terms of maximizing your branding efforts, but you also have the ability to appeal to consumers in the areas where they are most engaged. By leveraging different digital marketing methods you can increase marketing efficiencies, effectiveness and costs by using the strengths of each channel appropriately for your business needs.



 



What can I do to prepare better for mobile search? 



We’ve put together the following key tips to help you better position yourself for the future of mobile search:



Ntent bullet point Location matters – use it & infuse it. Make sure you indicate your location on your website and your entire digital outreach program. Be sure to include both local and regional information to maximize your business appeal.



Ntent bullet point Create messages that respond to who, what, when, where. This makes the information you present to your consumer “fool proof” by keeping it simple and to the point.



Ntent bullet point Be descriptive and engaging.  Don’t just tell consumers what your product is, make sure you tell them what your product can do for them and outline the benefits.



Ntent bullet point Showcase recommendations and customer reviews. Showcasing customer feedback on your site is a great way to not only build up your SEO profile but it’s a great way to gain trust from consumers who are considering purchasing your product. If you have a feedback tool already enabled, don’t be afraid to showcase it. If not, it’s time to start exploring a mechanism that you can include on your site.



Ntent bullet point Develop linked user paths through descriptions. Developing a better internal linking strategy does double duty – it keeps users on your site longer and it also can help boost your SEO rankings thus making your business more visible over time.



 



What is the difference between CPM and CPC? 



This a great question. In the world of digital advertising, there are a number of ways in which advertisers can opt to pay for their campaigns. The two most common are CPC (cost-per-click) or CPM (cost per impression).



When you pay by CPC, you pay a per-determined amount for every click you get, for example $2.00 for every user that clicks on your ad, and all the impressions that your ad receives comes to you at no cost. When you choose a CPM plan, it is typically based on a rate for a certain number of impressions, for example, $1.50 per every 1,000 impressions. Is one better than the other? That depends on the specific goals of your campaign, your budget and overall preference. It is always good to start with a test to determine which is more effective for you.



 



Is it too late to launch my holiday campaign? 



No! But time is of the essence. Over the next few days you will need to kick it into high gear and get your turkeys in a row.  You will want the program to be live for as long as possible prior to Black Friday, the good news is that there is still time left to create a impactful campaign tailored to these holiday shoppers. Call us (646-561-8629) and we can start driving holiday traffic to your website within an hour.



 



Why do I have to continue to tweak my messaging throughout the holidays? 



The mindset of consumers changes overtime.  Black Friday and Cyber Monday present great opportunities to play off of consumer excitement and pressure to get the best holiday deals and shopping done.  Whereas, December presents a great opportunity to play off the pressure of the fast approaching holiday; for example, “Christmas is 10 Days Away”. You can also use online campaigns to drive in-store traffic the closer it gets to the big holiday.



 



What are some good sources to use when trying to develop my promotional plan? 



 We know that finding the information for national holidays is a breeze, but finding more unconventional “special day” observances can be challenging.  We have made it easy. Check out this guide for special day observances.  For regional and local festivals and dates check your state and city commerce sites.



 



How much lead time should I apply when considering specific holiday promotions? 



This depends on the holiday. For example, Christmas promotions can start two months or more, prior, depending on the product. On the other hand, Father’s Day spending begins to increase about 4 weeks out.  A good rule of thumb is 4 to 6 weeks ahead of the holiday but, remember, as the holiday approaches you will want to change up your messaging and indicate that time is of the essence.  And, for the holidays that run for a month long – keep promoting them from beginning to end.



 



What is semantic technology and what is the benefit of using it?



Semantic technology is able to understand both content and context.  Traditional search engines or technologies are only able to understand content; they cannot understand the context of a word.  Think of semantic technology like a human brain. For example, semantic technology can answer: does “java” refer to a computer programming language, a coffee drink or an island in the Pacific? Semantic ad matching technology automatically discovers relationships and understands similarities between ad content and publishers web pages, then displays ads next to relevant content which optimizes response rates. This then eliminates the need for advertisers to select and manage keywords – which is extremely time consuming!



 



How can you ensure that your website and landing pages are equipped for a rising trend in semantic technology advertising? 



The power of semantic technology lies in the way that it can determine what content is relevant. Relevant ads are just one part of the equation. If a relevant ad is driving a potential consumer to your website, then you will want to make sure that the potential consumer is engaged with the content on your site. Provide targeted or interactive experiences for your audience, which will inevitably create more time spent with your brand. Develop copy that is clear in communicating who you are and what you are offering so that the visitor knows what to expect from your website and brand. Don’t be afraid to incorporate social media to create a dialogue. Let visitors follow you, tweet about you or even just leave comments. Lastly, remember to be dynamic. Don’t be afraid to change things up to see what people are responding to!



 



Why do I need to focus on campaign tracking? What metrics should I focus on? 



Many marketers and/or small business owners often overlook the importance of web analytics or only focus on one metric–sales conversions–which doesn’t paint the entire picture or highlight the key benefits of running an ad campaign. Successful campaign tracking provides business owners and marketers the opportunity to identify strengths and weaknesses to help improve ad campaigns and focus throughout the year.



To get a holistic view of your online ad campaign it is essential to not only look at sales but to also focus on: page views, page views per visit, time spent, bounce rate, and visits to purchase.



Campaign tracking will help you to identify your best sellers and help you find out where your converting traffic is coming from. You can also identify patterns in how people move from being searchers to prospective consumers to consumers.

















Tuesday, January 7, 2014

Social Media Predictions for 2014



 



 



 



2013 was a banner year in social media with 2014 poised to be another winner, as more and more marketers come to understand its potential. With over 90% of marketers planning to maintain or increase their social media ad spend in 2014 as stated in a report by (eMarketer). What can we expect this year?



 



 



Mobile



 



 



Social media and mobile are a match made in heaven—and will continue to grow exponentially—between all the devices that are readily available, and especially as new technologies are developed to help to facilitate its growth. For instance, one such technology on the forefront, beacon, is one to watch. This hardware is a solution to the problem of blocked cell signals in indoor spaces that make locating devices via GPS nearly impossible. This small device could revolutionize indoor mobile communications, and how retailers interface with customers to enhance their in-store shopping experience. (Business Insider)



 



 



Video



 



 



Video is hot, hot, hot, and will continue on its upward trajectory in 2014, and the role of social only adds fuel to the fire. Consider that92 percent of mobile video viewers share videos with others. (Digiday)  And that there’s a whole generation of Millennials, (13-25 year olds) that consume mostly videos, no broadcast TV. (Mashable) These statistics suggest that it is imperative for marketers to either start producing video, if they haven’t already, (short form videos such as Vine or Instagram, make it easy). If video is already a part of the marketing mix, then making sure it includes an embedded sharing component that will give brand advocates an easy way to share and spread the word.



 



 



Social TV



 



 



Last year, Oreo scored big with its brilliant, at-the-moment tweet during the power outage at last year’s Super Bowl—garnering them a staggering ten thousand plus retweets in one hour! In 2014, television and social will become even more integrated and interactive as advertisers scramble to access this highly engaged audience. New tools such as SyncNow, from Optimal, would allow marketers to publish targeted Facebook ads almost instantaneously at a TV commercial airing. (Variety)



 



 



Additionally, it seems like a natural progression towards the proliferation of partnerships between media companies and advertisers to facilitate integrated Social/TV campaigns.



 



 



Personalization



 



 



Who doesn’t love feeling special? Social is a perfect vehicle to cater to your best ‘brand advocates’—keeping in mind that 89% of advocates said their friends buy or consider purchasing the products and services they recommend. (Zuberance). Social data can be mined to provide insights, so that you can provide an enhanced personalized experience. (eConsultancy) New social apps, such as RivitApp can be used to help to create loyal relationships through special discounts, rewards and continuity programs will also come into play.



 



 



Social Customer Care and Customer Service



 



 



As greater number of consumers take to social media to praise or air their grievances on a company’s service or product, it will become even more imperative for companies to have special social care personnel and/or protocols in place for dealing quickly and directly with consumers particularly on responses. A recent statistic from (Social Media Today) indicated 71% of consumers who experience a quick and effective brand response on social media are likely to recommend that brand to others, compared to just 19% of customers who do not receive a response.



 



 



Conclusion



 



 



Social media will not only continue to have a profound effect on many aspects of sales and marketing, but its potential to directly influence your bottom line will continue to increase as more and more customers and companies become engaged in 2014.  



 



 



Tweet us your predictions at @withNTENT



 



 



Written by: Donna M. Young, Director of Social Media 



 



 

Monday, January 6, 2014

How Semantic Search Can Boost Internet Marketing for Small

Semantic Search can help small businesses with their marketing campaigns. Follow these tips from our CEO Colin Jeavons to learn how you can take advantage of this technology. Want more tips? Contact us at 877-861-2230 or visit www.NTENT.com

Wednesday, January 1, 2014

6 Essential Tips to Creating a Stellar Search Strategy in 2014

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Written by: Kerstin Recker, VP Marketing and Communications



 



In 2013, the big world of “search” went through a seismic shift with the widespread adoption of semantic search technology. Google’s “Hummingbird”, Facebook’s “Social Graph” and Bing’s “Satori” underscored an exciting year for search and new challenges for online marketers.  These announcements, the continuous changes in search and the evolving behaviors of consumers across devices and channels have provided clues to what marketers and business owners can expect in 2014.



 



1) Start Thinking About Consumers – Stop Thinking About the Machines



Search engines have evolved into answer engines.  People are typing sentences and paragraphs into search instead of keyword queries, in fact, 20 percent of Google searches are new.  Google’s Hummingbird update began its transition away from keyword-based queries to better understanding intent, which allows users to search more in natural language.



 



As, a marketer your goal is to provide answers to the questions that consumers are asking.



 



Ask yourself:




News-Bullet Who are my prospective consumers?
News-Bullet How will they search for information that relates to my business or product?
News-Bullet What answers will they be seeking?



 



2) Focus on Content Creation



The information that you display on your webpages is what draws consumers in, keeps them coming back and drives conversions.  Therefore, producing quality content that consumers want is crucial to operating an effective SEO strategy.



 



Shooting for SERP ranking will get you nowhere in 2014.  Work to create stronger associations to the content that relates to your products and services.  Don’t just write descriptions about your products/services and don’t just think about keywords.  Optimize for content instead of keywords to avoid getting punished.



 



Focus on creating an organized content program, providing helpful information and, most importantly, think about what consumers will be looking for.



 



3) Optimize for Entity Search, Not Keywords



Goodbye SEO gaming!  Throw your keyword manipulation practices out the window and start focusing on producing better results.  Ensure your site pages are optimized for entity search by using tools like Google’s Structured Markup Helper to map vocabulary to relevant semantics, taxonomies and ontologies.  Google and Facebook are counting on things like semantic search, social rank and trust rank to give better results for consumers.



 



4) Provide Immediate and Actionable Results



Your ability to deliver high quality results, faster and better than your competitors will be the “search game changer” in 2014.  SERPs are being reconstructed to give users instant access to what they want by taking into account: ‘real time’ data from social networks, product listing ads, geo-location, entity cards, consumer reviews, etc.  This transforms the way people search for and access stuff online.



 



5) Build Smarter Ads



As traditional display and search ads are being displaced by Google’s Knowledge Graph, ensure online visibility by integrating your products into the Google Store, stay active on your Google+ for business pages and other social business pages like Facebook and LinkedIn.  With entity search, you can explore creative ads that are based on both the sentiment of an article and a consumers’ perception of its content in real-time.



 



6) Embrace Mobile Search



The number of searches performed on mobile devices continues to rise.  Entity search is much more authoritative than traditional keyword search as it’s equipped with natural language processors and predictive capabilities.  Take advantage of the mobile search by:




News-Bullet Understanding how and why your consumers search for your business on mobile
News-Bullet Designing a mobile site to meet your users’ needs using responsive design, adaptive design or building a dedicated mobile site
News-Bullet Verifying with Google Webmaster Tools and running the mobile crawl errors report



 



As consumer behavior morphs and technology continues to adapt, marketers will be met by new challenges in 2014.  SEO strategies based on keywords will become increasingly obsolete.  The number of users who end up on a content creator’s site or see a marketers paid search ad on a SERP will decrease as the nature of search changes.  Search engines and social networks are using semantic search technology to make it easier to make connections, learn and explore interests faster than ever before.  As a marketer, you’ll need to adapt quickly if you want to soar past the competition in 2014.



 



Learn how to make the best out of Humming Bird in this article  4 Tips That'll Keep Your Business Humming Along in a Post-Hummingbird World.